Since the beginning of the Covid-19 pandemic, the Sobeys Executive team had to communicate frequently and quickly with all merchants.

The Executive team relied heavily on emails to inform employees of upcoming videoconferences. Aside from emails, the Executive team needed a solution to quickly communicate with merchants that were working on the floor, away from their work computers.

Sobeys tasked SMS Looky to coordinate the sending of SMS messages, alerting each store director and department of the date and time to each virtual meeting.

Harley-Davidson Montreal was looking for a solution that would increase the number of clients that would actually show up for their appointment, following a telephone confirmation.

Subsequently, the motorcycle dealer was hoping to find a solution that would also reduce the amount of time employees would spend on the phone, attempting to reach customers to confirm their appointments.

Harley Davidson Montreal turned to SMS Looky for all appointment confirmations to be done via SMS messaging, from a list of approximately 7 000 clients from three different locations.

Multi-Prêts wanted to quickly inform their real estate brokers when a potential client signed up on their website looking for mortgage financing.

They sought after SMS as a solution to quickly communicate with brokers all while beating competitors’ client follow-up time.

SMS Looky developed a specific software function that instantly sends a text message with the information of a new client, that registered on their website, to a broker. The first broker that received this SMS has a limited amount of time to confirm that he or she will take on this new client. If not, the text is then sent to a second broker, and so on.